Charme ed Eccellenza nel cuore di Lucerna

Esperienze di benessere con vista d’eccezione: godetevi la cordiale ospitalità e il lusso informale del nostro hotel a 4*. Presso la nostra storica struttura, l’atmosfera di charme si sposa al design moderno e, in questo peculiare ambiente, sapremo conquistarvi con una raffinata gastronomia e con il nostro servizio personalizzato. Arrivare e sentirsi subito ben accolti – benvenuti all’Hotel des Balances!

Le nostre camere

Camera doppia a uso singola Camera doppia a uso singola

Le nostre camere doppie a uso singola vi offrono il massimo comfort. Ideali anche per viaggiatori business e partecipanti a seminari.


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Camera doppia Superior Camera doppia Superior

Nelle nostre camere doppie Superior dal design moderno potrete trovare riposo e godere di ogni comfort possibile.


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Junior Suite Junior Suite

Le nostre eleganti Junior Suite offrono agli occupanti uno spazio generoso e una magnifica vista sulla Reuss e sul suggestivo panorama alpino.


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Suite Suite

Le nostre esclusive suite con ampia zona giorno e notte separata, vasca idromassaggio e balcone con fantastica vista panoramica sapranno soddisfare qualsiasi desiderio.


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Suite romantica Suite romantica

Vivete un’esperienza romantica allo stato puro, sotto un soffitto costellato di stelle, con vasca da bagno freestanding e vista da sogno inclusa.


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Recensioni Recensioni

La soddisfazione dei nostri ospiti si rispecchia nelle loro recensioni: circa 6145 ospiti hanno valutato il proprio soggiorno presso l’Hotel des Balances su ben 15 portali, con un livello di soddisfazione pari al 91%. Un motivo d’orgoglio, per cui desideriamo ringraziarli di cuore!

Extra

Pflege
Prodotti per la cura personale
Il profumo della Provenza vi aspetta sotto forma di prodotti cosmetici a marchio L’Occitane.
Coffee
Caffè e tè
Da gustare ogni volta che lo desiderate: la vostra camera è dotata di una macchina per caffè e tè a uso personale.
Karten
Carta degli ospiti
Corse in autobus gratuite nella città di Lucerna (zona 10).

Ristorante e bar

Ristorante Ristorante

Il nostro super chef Andy Fluri e il suo team vi sapranno conquistare con le loro creazioni culinarie. La loro cucina di matrice franco-mediterranea, premiata con 14 punti Gault Millau, sorprende con uno speciale mix di aromi e variazioni. Il nostro ristorante è aperto tutti i giorni a orario continuato dalle 7.00 alle 00.30.


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Bar e lounge Bar e lounge

Il nostro elegante bar e lounge costituisce il punto di ritrovo d’elezione dei nostri ospiti, ma anche gli abitanti locali amano trattenersi presso questo locale per una piacevole pausa, sorseggiando un buon drink o gustando un menù. Il nostro bar e lounge è aperto tutti i giorni dalle 7.00 alle 00.30.

Terrazza Terrazza

Che vista! Vi affaccerete direttamente sulle acque della Reuss che scorrono placide, col celebre Ponte della Cappella in primo piano e il lago e l’incantevole panorama alpino sullo sfondo. Benvenuti sulla nostra terrazza!

Colazione Colazione

La nostra colazione a buffet a base di specialità fresche è l’ideale per iniziare al meglio la giornata. Dai prodotti più sani e dietetici a quelli più ghiotti, c’è davvero qualcosa per tutti i gusti. Da noi potrete banchettare a piacimento!

La location e la città

Con le sue celebri attrazioni turistiche, il Lago di Lucerna e i monti circostanti, Lucerna saprà rendere il vostro soggiorno un’esperienza indimenticabile. Cultura, shopping, natura, escursioni, avventure e relax – saremo lieti di assistervi nella scelta e nella composizione del programma quadro personalizzato più adatto a voi, svelandovi tutti i nostri consigli da insider.

Impressioni

Recensioni

The satisfaction of our guests finds expression in their ratings.
14528 guests across 14 portals have rated their stays at the Hotel des Balances – giving a guest satisfaction rate of 92%.
We're naturally delighted and duly grateful!

Summary
Reviews

Categories

Room (90%)
Location (98%)
Cleanliness (96%)
Service (95%)
Price (85%)
Breakfast (89%)
Restaurant (92%)
Bar (92%)
Conference / Banquet (89%)

Portals

93%
Customer Alliance
(9833 Reviews)
90%
Booking.com
(1684 Reviews)
92%
Google
(1304 Reviews)
90%
Logitravel
(1277 Reviews)
96%
Expedia
(707 Reviews)
96%
Hotels.com
(707 Reviews)
89%
Agoda
(189 Reviews)
98%
Facebook
(165 Reviews)
93%
HolidayCheck
(54 Reviews)
83%
Hotel.de
(26 Reviews)
92%
Yelp
(14 Reviews)
100%
Travelocity
(5 Reviews)
86%
Orbitz
(4 Reviews)
90%
Zoover
(3 Reviews)
98%
Atrapalo
(2 Reviews)
75%
Despegar.com
(2 Reviews)
91%
HRS
(1 Reviews)
94%
Hotelreservierung.de
(1 Reviews)
80%
Petit Fut�
(1 Reviews)
100%
written by Grant Huffine
2024-02-18
an amazing time and trip to Lucerne. We plan to visit again in the near future and will definitely be staying at Des Balance.
more details
Room (100%)
Perfect location for a valentines get away
Cleanliness (100%)
super helpful
Breakfast (100%)
bartenders were amazing even when busy. Even shared local destinations where to visit which were superb.
Restaurant (no review)
Value for money (100%)
wonderful cozy room with everything we needed
Service (100%)
great value for the quality, location, and friendliness of the staff.
Location (100%)
100%
Anonymous
2024-02-17
Alles war perfekt, das Ambiente ist sehr schön. Habe mich sehr wohl gefühlt. Nächstes mal besuche ich auch das Restaurant.
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Room (100%)
Zentral
Cleanliness (100%)
Breakfast (100%)
Restaurant (no review)
Value for money (100%)
Stilvoll eingerichtet
Service (100%)
Location (100%)
83%
written by Bernhard Miriam & Beni
2024-02-17
Wir waren nun zum dritten mal an der Fasnacht eine Woche im Des Balances und es war eine tolle Zeit. Die Lage ist für uns Fasnächtler super und das Zimmer (302) hat eine optimale Grösse. Die Sauna und der Whirlpool bieten eine super Erholung am fasnachtsfreien Sonntag. Alle Mitarbeiter sind sehr freundlich und das Wohl des Gastes wird in diesem Hotel wirklich gross geschrieben. Wir haben uns sehr wohl gefühlt und freuen uns schon auf die nächste Fasnacht und die Zeit bei ihnen.
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Room (60%)
Super mitten in der Stadt
Cleanliness (100%)
Alle Mitarbeiter sind seh freundlich und zuvorkommend.
Breakfast (80%)
Frühstück aufs Zimmer= super????
Restaurant (no review)
Value for money (100%)
Super Grösse und Raumaufteilung
Service (60%)
Leider jedes Jahr teurer….????
Location (100%)
Spinnennetz in drei Ecken weniger schön, ansonsten sauber
97%
written by Maria Amélia Carvalho
2024-02-16
Perfect!
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Breakfast (80%)
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Value for money (100%)
Service (100%)
Location (100%)
100%
written by Monika Erni
2024-02-16
Sehr gut geführtes Hotel mit sehr freundlichem Personal
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Room (100%)
Tolle Aussicht
Cleanliness (100%)
Breakfast (100%)
Grosse Auswahl, sehr gute Qualität
Restaurant (100%)
Sehr fein zubereitete Speisen, meine Tochter konnte ohne Angst glutenfrei essen, was leider nicht immer möglich ist, das Essen ist sehr schön angerichtet
Value for money (100%)
Service (100%)
Location (100%)
100%
written by Erica Arnold
2024-02-16
Das Hotel und die Mitarbeiter sind alle sehr freundlich und hilfsbereit. Darum kommen wir auch wieder und wir freuen uns auch schon darauf.
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Room (100%)
Cleanliness (100%)
Alle sind immer sehr freundlich und hilfsbereit
Breakfast (100%)
Sehr gutes Frühstücks Buffet. Die Mitarbeiterin hat uns wiedererkannt nach einem Jahr. Das hat uns beide sehr gefreut
Restaurant (100%)
Value for money (100%)
Wir hatten ein Zimmer im 5. Stock mit einer sehr schönen Terrasse und es war „trotz“ der Fasnacht angenehm ruhig.
Service (100%)
Preis-Leistung stimmt.
Location (100%)
90%
Anonymous
2024-02-16
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Room (100%)
Cleanliness (80%)
Breakfast (100%)
Sehr grosse Auswahl. Fantastisch.
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (100%)
100%
Anonymous
2024-02-15
Just WOW! We stayed during carnival and it was amazing. Great location, great staff a wonderful time was had! thank you we will certainly come again!
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100%
written by Craig Christensen
2024-02-14
We only stayed at the hotel for one night. But based on the high quality of the property and staff, we will definitely be back!
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Room (100%)
Lucerne is an incredibly charming city.
Cleanliness (100%)
The staff was excellent. Both the ladies at the front desk as well at the servers at the bar were very friendly and accommodating. Great service!
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Great room with an excellent view!
Service (100%)
Location (100%)
96%
Anonymous
2024-02-13
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Service (80%)
Location (100%)
97%
written by Kristina Kerber
2024-02-13
Super aufgehoben
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Room (100%)
Sehr zentral
Cleanliness (100%)
Breakfast (100%)
Gute Auswahl
Restaurant (100%)
Value for money (100%)
Schöner Ausblick auf die Berge
Service (80%)
Location (100%)
100%
Anonymous
2024-02-13
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96%
written by Chpeed Triplo
2024-02-13
Extrêmement plaisante et agréable. Un moment d'exception.
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Room (100%)
Durant le Carnaval, placement idéal, vue sur le fleuve et la ville magnifique
Cleanliness (100%)
Parfait, mention spéciale au personnel du bar
Breakfast (100%)
Très aimable attentif et attentionné. Parfait.
Restaurant (100%)
Value for money (100%)
La chambre est un peu étroite, mais bien agencée
Service (80%)
Location (100%)
Excellent service et discret
100%
Anonymous
2024-02-12
We will come back to Lucern, and when we do we will choose to stay at your hotel again.
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Room (100%)
We arrived during carnival, so the trek from the train station through the crowds was a surprise. . .but worth it.
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Room was small but comfortable. Xlnt views from the balcony!
Service (100%)
Location and views worth the money.
Location (100%)
97%
Anonymous
2024-02-12
We had a very pleasant experience
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Room (100%)
The location is perfect.
Cleanliness (100%)
The staff were always friendly and knowledgeable.
Breakfast (100%)
The service was excellent.
Restaurant (100%)
Value for money (100%)
view from the balcony is breathtaking! The beds and pillows are very comfortable.
Service (80%)
I think breakfast should be included at this price.
Location (100%)
Very clean.
100%
Anonymous
2024-02-12
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94%
written by Smith
2024-02-11
This was my first time at Des Balances, it was over an excellent experience and I would certainly stay there again.
more details
Room (100%)
Right in the heart of old town and on the River; Excellent!
Cleanliness (100%)
Desk staff was always helpful, restaurant staff was excellent, and cleaning staff also excellent.
Breakfast (80%)
Buffet was a bit expensive, so I ordered a la carte
Restaurant (100%)
Excellent drinks and atmosphere
Value for money (100%)
Very nice room, great bathroom amenities, very clean.
Service (80%)
Location (100%)
97%
Anonymous
2024-02-11
Such a fantastic experience staying here for my first time in Lucerne, Switzerland
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Room (100%)
At the heart of the city right off the water.
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Gorgeous room. So comfortable
Service (100%)
Location (100%)
100%
Anonymous
2024-02-11
happy, ich komme am Montag wieder
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Room (100%)
für die Fasnacht sowieso FANASTISCH
Cleanliness (100%)
Breakfast (100%)
sehr gute Auswahl und ihre Eier sind wie immer Spitze
Restaurant (100%)
Value for money (100%)
Ich hatte ein bestimmtes Zimmer gewünscht und auch erhalten. Super!
Service (100%)
Location (100%)
90%
written by Christen
2024-02-11
Top Komme diese Woche wieder
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Room (100%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (60%)
Location (100%)
97%
Anonymous
2024-02-11
Agréable magnifique endroit ao top
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
85%
Anonymous
2024-02-11
more details
Room (100%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (80%)
Location (100%)
96%
Anonymous
2024-02-11
more details
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Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (100%)
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Location (100%)
100%
Anonymous
2024-02-11
Ein Traum zur Fasnacht.
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Room (100%)
Für die Fasnacht perfekt
Cleanliness (100%)
Sehr freundlich! Egal am Empfang, Bar oder Restaurant
Breakfast (100%)
Sehr lecker! Sehr gute Auswahl!
Restaurant (100%)
5 Gänge zum Abend waren sehr gut.
Value for money (100%)
Der Boden war zwar fleckig, aber der Rest war sehr gut.
Service (100%)
Location (100%)
100%
Anonymous
2024-02-10
In diesem Hotel stimmt einfach alles inklusive dem „Bettmümpfeli“.
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80%
Anonymous
2024-02-09
Excellent- will definitely return - hopefully sometime soon
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Room (80%)
Cleanliness (100%)
Receptionists and Bar Staff were so charming and helpful - excellent service
Breakfast (80%)
Great atmosphere but the drinks were quite expensive
Restaurant (100%)
Value for money (80%)
Service (60%)
Location (80%)
94%
written by Orriére Stephane et Corinne
2024-02-09
Magnifique comme d'habitude..
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Room (100%)
Cleanliness (100%)
Toujours a disposition souriant. Rèparation rapide du store de la fenêtre malgré l'heure tardive !!!
Breakfast (80%)
Restaurant (100%)
Agréable ambiance et élégance du service
Value for money (100%)
Confort propetè vue
Service (80%)
Location (100%)
100%
Anonymous
2024-02-09
Molto buona a partire dall'ambiente al ristorante alle camere
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Room (100%)
Posizione centrale in città e comodità nel raggiungere quasi tutta la città in pochi minuti
Cleanliness (100%)
Gentilezza al chek-in, buona assistenza durante la permanenza e gentilezza al check-out
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Camera molto pulita e gradito omaggio con cioccolatini.
Service (100%)
Location (100%)
Molto buona
88%
written by Judy
2024-02-07
Excellent place to stay
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Room (100%)
Fabulous views and loved the balcony
Cleanliness (80%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (100%)
83%
Anonymous
2024-02-07
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Breakfast (80%)
Restaurant (100%)
Value for money (60%)
Service (60%)
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97%
written by Flavio
2024-02-07
Extremely satisfying. We felt well cared by the staff
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Room (100%)
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Breakfast (80%)
Restaurant (100%)
Value for money (100%)
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100%
Anonymous
2024-02-06
The hotel is amazing!!! The perfect location-center of town(right on the water) and the room was luxurious and large. The staff was super helpful, from check-in to the bartender.
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
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Value for money (100%)
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100%
written by Renata Cabral
2024-02-06
We were welcomed and treated like special guests from the start. We’re very grateful to have chosen the Des Balances for this short trip during our honeymoon
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Room (100%)
Close to everything.
Cleanliness (100%)
Excedingly lovely staff, especially the team responsible for room cleaning and maintanence, but also at the reception.
Breakfast (100%)
Excellent food and a welcoming staff.
Restaurant (100%)
Value for money (100%)
Room carefully decorated with extremely comfortable beds, sufficient luggage accomodation and a nice balcony view of the lake and of Kapellbrucke. Our only asking would be for a full bed instead of two matresses.
Service (100%)
Service and room are akin to a 5-star hotel.
Location (100%)
62%
Anonymous
2024-02-06
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Room (80%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (40%)
Auch hier: es war laut von der Strasse her
Value for money (20%)
Tage, an denen das Hotel Mittelpunkt von einem lauten Fest ist, unbedingt angeben! Mein Wunsch nach Erholung und Ruhe konnte am Samstag den 02.02 ÜBERHAUPT nicht erfüllt werden!
Service (20%)
Lautstärke!
Location (100%)
84%
written by Daniella
2024-02-06
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Room (100%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (40%)
Value for money (80%)
It was extremely small.
Service (60%)
Location (100%)
94%
written by Rondeau E
2024-02-06
Très belle découverte, nous en garderons de beaux souvenirs
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Personnel très aimable, grande variété de choix, plus que parfait
Restaurant (100%)
Personnel très aimable
Value for money (80%)
Espace relativement réduit, tout le reste est parfait
Service (80%)
La suisse (en général) est très chère pour un européen ... Dommage
Location (100%)
100%
Anonymous
2024-02-06
Wunderschönes Hotel! Wir kommen immer wieder gerne!
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Value for money (100%)
Wunderschönes Zimmer zur Reuss
Service (100%)
Location (100%)
93%
written by Weimer
2024-02-04
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Value for money (80%)
Service (80%)
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92%
Anonymous
2024-02-03
grundsätzlich empfehlenswert
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Room (100%)
Super
Cleanliness (100%)
Breakfast (100%)
Übersichtlich aber sehr lecker
Restaurant (100%)
Value for money (80%)
Service (60%)
Location (100%)
97%
Anonymous
2024-02-02
Alterwürdiges Haus mit viel Charme an Toplage
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Room (80%)
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91%
written by Alexander Salerno
2024-02-02
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Room (100%)
Cleanliness (80%)
Breakfast (80%)
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Value for money (80%)
Service (100%)
Location (100%)
96%
written by Fam. Renggli
2024-01-31
Das Restaurant war leider geschlossen. Irgendwie hatten wir die Vorstellung, dass wir auch im Hotel essen werden. War ein bisschen enttäuschend, da wir immer an unserem Hochzeitstag in Ihrem Restaurant essen. Nächstes Jahr wieder.
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Room (100%)
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Alles perfekt beschriftet, schön hergerichtet, sensationelle Auswahl und Eierspeisen werden wirklich frisch hergestellt????
Restaurant (100%)
Value for money (100%)
Schönes Zimmer, sensationelle Aussicht. Der Boden ist ein Traum. Einziger Dämpfer: das letzte Mal hatten wir das noch bessere Zimmer.
Service (80%)
Location (100%)
100%
Anonymous
2024-01-31
Sympathisch, mit einer schönen Einrichtung
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100%
Anonymous
2024-01-31
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88%
Anonymous
2024-01-31
good
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Room (100%)
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Breakfast (80%)
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Value for money (80%)
Service (60%)
Location (100%)
94%
Anonymous
2024-01-30
War schon mehrmals h Beim hotel
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Value for money (80%)
Aussicht, Spiegel, Bett, grosse Dusche Rest Bad etwas eng aber ok
Service (80%)
Location (100%)
93%
Anonymous
2024-01-30
Es war für uns perfekt nur leider viel zu kurz!
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97%
Anonymous
2024-01-30
Really relaxed and friendly atmosphere
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Service (80%)
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100%
written by Irène
2024-01-30
Meeeega!
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100%
Anonymous
2024-01-30
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100%
written by Sue
2024-01-30
Very positive
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Room (100%)
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Staff were friendly and offered great service
Restaurant (100%)
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Very clean and well prepared
Service (100%)
Location (100%)
91%
written by Regli
2024-01-30
Best place in town!
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Room (100%)
Mehr geht nicht!
Cleanliness (100%)
Breakfast (60%)
Die vielen Schölchen erschlagen dich!
Restaurant (100%)
Value for money (100%)
Alles top!
Service (80%)
Location (100%)
97%
Anonymous
2024-01-30
Confortevole
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Service (80%)
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94%
written by T & T Forster
2024-01-30
Einmal mehr haben wir uns sehr wohlgefühlt und wurden kulinarisch verwöhnt.
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Room (100%)
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Value for money (80%)
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97%
Anonymous
2024-01-30
Bis Zumba nächsten Mal
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Room (100%)
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Breakfast (80%)
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Value for money (100%)
Toll!
Service (100%)
Location (100%)
100%
written by Ingrid und Markus
2024-01-30
Das Hotel des Balances ist seit vielen Jahren unser Favorit in Luzern. Hier fühlen wir uns gut und sicher. Wir fühlen uns immer sehr willkommen in diesem schönen Hotel. Alles passt.
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Room (100%)
Mitten in der Altstadt. Perfekt.
Cleanliness (100%)
Alle immer sehr freundlich und zuvorkommend.
Breakfast (100%)
Restaurant (100%)
Wie immer sehr gutes Essen. Gutes Ambiente. Aufgestelltes Personal.
Value for money (100%)
Das Top Zimmer im des Balances. Balkon zur Reuss. Tolle Aussicht.
Service (100%)
Schon teuer aber zu recht!
Location (100%)
Alles wie immer sehr sehr sauber. Die Reinigungsteams sieht man den ganzen Tag unterwegs.
96%
written by Greg S.
2024-01-29
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Room (100%)
Very beautiful location!
Cleanliness (100%)
Breakfast (80%)
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72%
written by Salem
2024-01-29
Amazing What I like more the reception
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Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (100%)
Value for money (60%)
Bigger
Service (60%)
Location (80%)
100%
written by Walter Eisele
2024-01-29
Absolut empfehlenswert!1
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Room (100%)
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Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Sehr sauber, hoher Ausstattungsstandaed
Service (100%)
Location (100%)
90%
Anonymous
2024-01-29
Pleasant
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Cleanliness (80%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
The mattress was too soft
Service (80%)
Location (100%)
100%
written by 2
2024-01-29
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Breakfast (100%)
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Service (100%)
Location (100%)
100%
Anonymous
2024-01-29
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Value for money (100%)
Service (100%)
Location (100%)
88%
Anonymous
2024-01-29
Gut, kreatives Haus
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Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (80%)
83%
Anonymous
2024-01-28
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Room (80%)
Cleanliness (100%)
Breakfast (20%)
Merci
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
97%
Anonymous
2024-01-28
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
100%
Anonymous
2024-01-27
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Room (100%)
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Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
88%
written by bonomo thorya sonia
2024-01-27
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (80%)
85%
Anonymous
2024-01-27
Sehr angenehm, gemütlich, kommen wieder
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Room (80%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Ablauf von den Gängen war nicht optimal, haben sehr lange gewartet, 3 Personen bekamen den Hauptgang, wo 2 Personen schon den Dessert bekommen haben. Essen war top
Value for money (80%)
Service (80%)
Location (100%)
94%
Anonymous
2024-01-26
Nächster Besuch in Luzern wieder im Hotel Balances.
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Room (100%)
Direkt an der Reuss, mit Blick auf Kapellbrücke, sehr schön.
Cleanliness (100%)
Vorbildlich, wie man sich das wünscht.
Breakfast (100%)
Obwohl meine Partnerin nur zwei Gänge bestellt hat, bekam sie etwas "Kleines", damit wir beide Essen konnten.
Restaurant (100%)
Value for money (80%)
Kleines Bad, jedoch alles sehr sauber
Service (80%)
Location (100%)
Perfekt.
96%
Anonymous
2024-01-25
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Room (80%)
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Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
97%
Anonymous
2024-01-25
I love Des Balances, excellent hotel
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Room (100%)
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Breakfast (100%)
Restaurant (100%)
Best bar in Switzerland!
Value for money (80%)
This specific room (311) was smaller than previous rooms I have been to at Des Balances
Service (100%)
Location (100%)
96%
Anonymous
2024-01-25
Très bonne
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Room (100%)
on peut tout faire à pieds
Cleanliness (100%)
Toujours disponible et souriant
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Tout était bien
Service (80%)
Un peu cher comme tout en Suisse pour un français
Location (100%)
RAS
91%
Anonymous
2024-01-25
Sehr Schönes Ambiente und aufmerksames Personal. Kommen sehr gerne wieder
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Auswahl, Qualität , Personal top Auswahl, Qualität, Personal top
Restaurant (100%)
Ambiente und Personal
Value for money (60%)
Zimmergrösse, Badezimmer
Service (80%)
Location (100%)
92%
Anonymous
2024-01-24
Sehr gemütlich und angenehmes Mobiliar. Sehr geschmackvoll und einladend!
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Room (100%)
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Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (60%)
Location (100%)
97%
Anonymous
2024-01-24
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Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
100%
written by Marc Moss
2024-01-24
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
96%
Anonymous
2024-01-24
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Room (100%)
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Breakfast (100%)
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Value for money (100%)
Service (80%)
Location (100%)
91%
Anonymous
2024-01-24
Wiederholungswert…
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Trotz tiefer Decke sehr angenehm.
Value for money (80%)
Etwas klein, aber für eine Nacht passt es.
Service (60%)
Location (100%)
100%
written by Dieter Baalss
2024-01-24
Ein in jeder Hinsicht erstklassiger Gesamteindruck.
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Room (100%)
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Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Geräumige Junior Suite mit Blick auf Reuss und Vierwaldstättersee, ich konnte vom Zimmer aus auch einige Installationen des Lichtfestivals beobachten. Reichhaltige Minibar.
Service (100%)
Location (100%)
88%
Anonymous
2024-01-23
Balances ist ein tolles Restaurant mit einheimischem Personal. Und sehr gut gelegen.
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Room (80%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (60%)
Service (100%)
Location (100%)
88%
written by Ursula Stocker
2024-01-23
Schönes, traditionelles Stadthotel.
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Extrem freundlicher Service.
Restaurant (100%)
Sehr freundliches Team, schön mit Glas Wasser und den kleinen Snacks, hier stimmt alles.
Value for money (60%)
Gut eingerichtet, aber die Zimmer sind schon sehr klein...im Bad wären ein paar Haken oder ein Ablagebrett schön.
Service (80%)
Location (100%)
88%
written by Marc Huber
2024-01-23
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Room (60%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
voller Aschenbecher auf dem Balkon
88%
Anonymous
2024-01-23
Schönes Haus, hätte beim nächsten Besuch gerne wieder ein etwas größeres Zimmer.
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Room (100%)
Top Lage
Cleanliness (80%)
Hätte erwartet dass man noch etwas über das LILU erfahren hätte
Breakfast (100%)
Sehr schönes Restaurant (Bar Seite) sehr gut gegessen, nette Bedienung.
Restaurant (100%)
Toll, sehr nettes Personal
Value for money (60%)
Zimmer sind für 2 Personen schon sehr klein.
Service (80%)
Location (100%)
88%
written by Hammer Anita und Jost
2024-01-23
sehr empfehlenswert
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Room (100%)
Zimmer mit Dusche und nicht Badewanne. Für ältere Personen schwierig zum Ein-und Aussteigen.
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (60%)
96%
Anonymous
2024-01-23
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Room (100%)
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Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
87%
Anonymous
2024-01-22
Jolie parenthèse pendant le Festival LILU.
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Room (80%)
Jolie vue. Pas de voisins au-dessus.
Cleanliness (100%)
Breakfast (80%)
Nous avons aimé pouvoir prendre le petit-déjeuner à la carte au lieu du buffet.
Restaurant (100%)
Repas délicieux. Belle présentation. Personnel sympathique.
Value for money (80%)
Terrasse.
Service (80%)
Location (100%)
92%
Anonymous
2024-01-22
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Breakfast (80%)
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Value for money (80%)
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97%
written by JP Morier
2024-01-22
Excellentes prestations. Tres agréable séjour dans un établissement de grande tradition hôtelière parfaitement situé. Le restaurant est également remarquable.
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Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
95%
Anonymous
2024-01-22
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Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (100%)
80%
written by Markus Frey
2024-01-21
Ein schönes Hotel, um Luzern zu entdecken. Alles liegt zu Füssen….
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Room (80%)
Tolle, zentrale Lage mit einmaliger Aussicht.
Cleanliness (80%)
Breakfast (80%)
Gutes Essen. Freundliche Bedienung
Restaurant (100%)
Value for money (80%)
Super Suite! Leider war die Badewanne defekt. Eine Flasche Wasser wäre angebracht.
Service (60%)
In Ordnung
Location (100%)
92%
written by Bernd R.
2024-01-21
Gediegene Atmosphäre, freundliches Ambiente und professioneller Service
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Room (100%)
Alles zentral erreichbar
Cleanliness (100%)
freundlich und professionell
Breakfast (80%)
Gute Auswahl
Restaurant (100%)
Exzellente Qualität, professioneller Service
Value for money (80%)
Klein, aber fein
Service (80%)
das Verhältnis stimmt
Location (100%)
keine Beanstandungen
91%
Anonymous
2024-01-21
Très bonne
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Room (100%)
Top
Cleanliness (100%)
Breakfast (100%)
Top
Restaurant (60%)
Trop de monde et pas de place pour les clients de l’hôtel
Value for money (80%)
2 lits pour un couple !!!
Service (100%)
Location (100%)
97%
Anonymous
2024-01-21
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Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
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100%
Anonymous
2024-01-21
We are very satisfied with the stay.
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Value for money (100%)
The room is very spacious and clean, the view is amazing.
Service (100%)
Location (100%)
100%
written by Lindsay
2024-01-21
Was a lovely stay and made our trip to Switzerland amazing!
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Room (100%)
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Breakfast (100%)
Restaurant (100%)
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Service (100%)
Location (100%)
96%
written by Ludovic Rusca
2024-01-20
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Room (100%)
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Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
92%
Anonymous
2024-01-20
Sehr gut, werde beim meinem nächsten Aufenthalt gerne wieder bei Ihnen logieren.
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Room (80%)
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Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
91%
written by Markus
2024-01-20
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Room (100%)
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Breakfast (100%)
Restaurant (80%)
7-Gang-Gourmet-Menu: qualitativ hervorragend, nur zu grosse einzelne Portionen, besonders im Hauptgang.
Value for money (100%)
Service (60%)
Location (100%)
100%
written by Brenda Dales
2024-01-20
Staying at Hotel des Balances was a stellar experience. The hotel was exquisite. We received the room type we requested when booking. We enjoyed the small gift of candies, two free drinks, and additional small details. Overall our stay was outstanding.
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Room (100%)
Easy to find, within walking distance of train station.
Cleanliness (100%)
Helpful staff.
Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Spacious, clean, enjoyed details such as "stars" on bathroom ceiling. Very pleasant and lovely.
Service (100%)
Location (100%)
100%
written by Bajard
2024-01-20
Alles war perfekt und DES BALANCES wird weiterhin unsere Adresse sein wenn wir in Luzern weilen........Danke für das Upgrade!!!!!
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