लुत्सर्न शहर के हृदय-स्थल में आकर्षण और उत्कृष्टता

सुन्दर नज़ारों के साथ एक सुखद अनुभव। हमारे 4-सितारा होटल में हार्दिक आतिथ्य और आरामदायक विलास के लिए तैयार रहिए। आधुनिक डिज़ाइन जो ऐतिहासिक भवनों की मोहकता से मेल खाता है। इस खास माहौल में हम आपको सुस्वादिष्ट भोजन और हमारी व्यक्तिगत सेवा प्रदान करते हैं। आएं और सुकून पाएं - होटल डेस बैलेंसस (Hotel des Balances) में आपका स्वागत है।

हमारे रूम

एक व्यक्ति के लिए डबल रूम एक व्यक्ति के लिए डबल रूम

हमारे ये डबल रूम आपके लिए बेहद ही आरामदायक हैं। व्यवसायियों और सेमिनार के प्रतिभागियों के लिए आदर्श


रूम अभी बुक करें
सुपीरियर डबल रूम सुपीरियर डबल रूम

हमारे आधुनिक डिज़ाइन वाले सुपीरियर डबल रूम में आपको मिलती है ऐसी शांति और आराम, जिसकी आप केवल कल्पना कर सकते हैं।


रूम अभी बुक करें
जूनियर सुइट जूनियर सुइट

हमारे मनमोहक और बड़े आकार के जूनियर सूइट्स की बालकनी से दिखाई देने वाला रयूस नदी और एल्प्स के पहाड़ों का मनोरम नज़ारा आपको आश्चर्यचकित कर देगा।


रूम अभी बुक करें
सुइट सुइट

हमारे विशेष सुइट्स के अलग-अलग लिविंग और बेड रूम, व्हर्लपूल, बालकनी और उनसे दिखने वाला अलौकिक सौंदर्य आपकी संपूर्ण इच्छाओं को पूरा कर देगा।


रूम अभी बुक करें
रोमांटिक सुइट रोमांटिक सुइट

झिलमिलाते तारों से भरे आकाश के नीचे सच्चे रोमांस का एहसास और शानदार दृश्यों के बीच बड़े बाथ टब का आनंद लें।


रूम अभी बुक करें
रेटिंग रेटिंग

हमारे मेहमानों की संतुष्टि उनकी समीक्षाओं से झलकती है। 15 पोर्टल्स पर, लगभग 6145 मेहमानों ने होटल डेस बैलेंसस (Hotel des Balances) में अपने ठहरने के अनुभव की रेटिंग की है - हमने 91% ग्राहकों को संतुष्ट किया है। यह हमारे लिए खुशी की बात है और इसके लिए हम अपने ग्राहकों का दिल से धन्यवाद करते हैं!

अतिरिक्त

Pflege
सौंदर्य प्रसाधन
L’Occitane के कॉस्मेटिक उत्पादों के रूप में प्रोवेंस के फूलों की खुशबू आपका इंतजार कर रही है।
Coffee
कॉफी और चाय
जब आप चाहें इसका आनंद लें: आपके कमरे में चाय और कॉफ़ी बनाने की मशीन लगी है।
Karten
गेस्ट कार्ड
लुत्सर्न शहर (जोन 10) में बस की सवारी मुफ्त।

रेस्तरां एवं बार

रेस्तरां रेस्तरां

हमारे हेड शेफ एंडी फ्लुरी और उनकी टीम के बनाए गए स्वादिष्ट पकवान खानेवालों को दीवाना बना देते हैं। उनके फ्रांसीसी-मेडिटेरेनियन पकवानों का अनोखा स्वाद और विविधताएं आश्चर्यचकित कर देने वाली हैं। गॉल्ट मिलौ सिस्टम पर 14 अंकों की रेटिंग के साथ के ये उत्कृष्ट हैं। हमारा रेस्तरां प्रतिदिन सुबह 7:00 बजे से रात 12:30 बजे तक खुला रहता है।


टेबल रिज़र्वेशन
बार एवं लाउंज बार एवं लाउंज

हमारे आरामदायक और स्टाइलिश बार एवं लाउंज, हमारे मेहमानों के मिलने की पसंदीदा जगह हैं। लुत्सर्न निवासी भी यहाँ आना पसंद करते हैं और एक बेहतरीन पेय या भोजन का आनंद लेते हैं। हमारा बार और लाउंज प्रतिदिन सुबह 07:00 से रात 12:30 तक खुला रहता है।

छत छत

क्या मनोरम नज़ारा है: आप मंद-मंद बहते रयूस नदी के पानी को देख रहे हैं। सामने की तरफ विश्व प्रसिद्ध कप्पेल पुल, उसके पीछे झील और स्वप्न-सरीखी पर्वतमाला। हमारी छत पर आपका स्वागत है!

नाश्ता नाश्ता

ताजे स्वादिष्ट व्यंजनों वाला हमारा नाश्ता बुफ़े से दिन की आदर्श शुरुआत होती है। स्वास्थ्य से लेकर प्रचुर स्वाद तक, हर प्रकार की पसंद के लिए कुछ न कुछ होता है। हमारे साथ आप शांति से भोजन का आनंद ले सकते हैं।

स्थान और शहर

प्रसिद्ध पर्यटन स्थल, लुत्सर्न झील और आस-पास के पहाड़ लुत्सर्न में आपके प्रवास को यादगार अनुभव बनाते हैं। बात चाहे संस्कृति जानने, खरीदारी करने, प्रकृति से रूबरू होने, भ्रमण करने, रोमांच या मनोरंजन करने की हो - हम सहर्ष आपकी चुनाव में मदद करते हैं, आपके अनुसार खास तौर पर एक प्रोग्राम तैयार करते हैं और आपको अपना सुझाव देते हैं।

विशेषताएं

रेटिंग

The satisfaction of our guests finds expression in their ratings.
16167 guests across 13 portals have rated their stays at the Hotel des Balances – giving a guest satisfaction rate of 92%.
We're naturally delighted and duly grateful!

Summary
Reviews

Categories

Room (90%)
Location (97%)
Cleanliness (96%)
Service (96%)
Price (85%)
Breakfast (90%)
Restaurant (92%)
Bar (93%)
Conference / Banquet (89%)

Portals

93%
Customer Alliance
(12195 Reviews)
92%
Google
(1607 Reviews)
90%
Logitravel
(1277 Reviews)
90%
Booking.com
(1220 Reviews)
94%
Hotels.com
(496 Reviews)
94%
Expedia
(347 Reviews)
89%
Agoda
(189 Reviews)
98%
Facebook
(165 Reviews)
93%
HolidayCheck
(64 Reviews)
83%
Hotel.de
(26 Reviews)
94%
Yelp
(15 Reviews)
100%
Travelocity
(5 Reviews)
86%
Orbitz
(4 Reviews)
90%
Zoover
(3 Reviews)
98%
Atrapalo
(2 Reviews)
75%
Despegar.com
(2 Reviews)
91%
HRS
(1 Reviews)
94%
Hotelreservierung.de
(1 Reviews)
80%
Petit Futé
(1 Reviews)
100%
Anonymous
2026-02-06
We had a lovely stay
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
100%
written by VERONICA BARONE
2026-02-05
Really loved the hotel, staff and location. Would stay again
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Room (100%)
Walking to everything
Cleanliness (100%)
So nice
Breakfast (100%)
Dinner was great
Restaurant (100%)
Value for money (100%)
Great room and view
Service (100%)
Location (100%)
100%
written by Maria
2026-02-03
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
100%
written by Goodhue
2026-02-02
Parfait!
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Room (100%)
Parfait!
Cleanliness (100%)
Parfait!
Breakfast (100%)
Parfait!
Restaurant (100%)
Parfait!
Value for money (100%)
Parfait!
Service (100%)
Parfait!
Location (100%)
Parfait!
82%
written by Renato
2026-02-02
It was very good. The only point that we didn’t like was a bad smell in The room of my son
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Room (80%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (80%)
Value for money (80%)
Service (60%)
Location (80%)
86%
Anonymous
2026-02-02
Wegen einer gesundheitlichen Einschränkung bin ich auf ein relativ ruhiges Ambiente angewiesen, ein ruhiges Zimmer, weil ich auch tagsüber immer wieder im Bett ruhen muss und beim Essen (Frühstück) einen Tisch in einer möglichst ruhigen Ecke, ohne Musik. Deshalb buche ich ein Hotel nie online sondern schreibe ein Mail. Auf mein erstes Mail kam keine Antwort, auf ein zweites ein Angebot ohne auf mein Anliegen einzugehen. Dafür brauchte es eine weitere Anfrage. Die Buchung würde ich deshalb höchstens mit einer 2 bewerten. Als wir dann ankamen, die Überraschung, dass am Hotel renoviert wird, für mich ein zünftiger Dämpfer. Ich hätte doch erwartet, dass man mir das vorgängig offen kommuniziert. Also auch dafür eine tiefe Bewertung. Das Personal war dafür sehr freundlich und zuvorkommend, hat sich bemüht, die Sache so gut wie möglich zu regeln. Gottlob war es auch nicht allzu arg mit dem Baulärm, aber zwischendurch eben doch recht störend. Für das Frühstück hatten wir jeweils einen Tisch reserviert. Das erste Mal hat es gut geklappt, das zweite Mal nicht, aber es gab noch einen entsprechenden Platz und das dritte Mal trotz Bestätigung nicht, der Tisch war besetzt. Das Personal war auch da sehr nett, aber das letzte Frühstück war für mich doch ziemlich unentspannt so.
more details
Room (100%)
Cleanliness (100%)
Die Mitarbeiter waren ausnahmsloss sehr freundlich.
Breakfast (80%)
Siehe unten beim Text.
Restaurant (80%)
Value for money (80%)
Siehe unten beim Text. (Baustelle!)
Service (60%)
In Anbetracht der Baustelle wurde das Preis-Leistungsverhältnis doch etwas strapaziert.
Location (100%)
100%
Anonymous
2026-02-02
It was a wonderful stay in Luzern. Thank you very much
more details
Room (100%)
It was lovely to be on the water, yet to be able to walk around the old town and we loved it
Cleanliness (100%)
Utterly lovely staff Not one bad vibe!
Breakfast (100%)
I appreciated their flexibility with my dietary requirements and the omelette was so delicious
Restaurant (100%)
Value for money (100%)
Although small it was sufficient though a larger gap between the beds would have been preferable as I stated I would be sharing with my son
Service (100%)
It was fair for the service and quality of the experience
Location (100%)
Immaculate
94%
Anonymous
2026-02-01
Sehr freundliches Personal, in allen Bereichen. Super Ausstattung in den Zimmern. Gerne wieder.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (80%)
97%
written by Louis Marquis
2026-02-01
more details
Room (100%)
Cleanliness (100%)
Breakfast (80%)
un peu cher pour le choix
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
93%
Anonymous
2026-02-01
Disappointed that breakfast not included in hotel tariff. This led is the leaving the hotel for breakfast. We also found menu choices confusing.
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Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
100%
written by Anne
2026-02-01
My mother and I had a wonderful time in Luzern and your hotel contributed to the success of our trip.
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Room (100%)
Cleanliness (100%)
Everyone from the front desk, to the woman leaving chocolate and the the staff in the breakfast room were friendly and helpful
Breakfast (100%)
We ordered à la Carte. Service was very good.
Restaurant (100%)
Delicious meal and lovely service.
Value for money (100%)
Service (100%)
We will stay again!
Location (100%)
The cleaners did a great job
97%
written by Amanda Hall
2026-01-31
Our stay was excellent from every aspect. We did get a surprise the first day when we realised there was a person on scaffolding outside the window opposite our bathroom area. They must have got one too as plastic was later put up. Fortunately it was too cold to use the balcony as door handles had been removed. Early access to our room was greatly appreciated after 36 hours of travel.
more details
Room (100%)
Very central to bridges crissings, railway, buses and many restaurants close by.
Cleanliness (100%)
All staff were friendly, helpful and spoke good English which was wonderful.
Breakfast (100%)
We thought that it was expensive in the conversion to AUD but the choice was amazing, something for everyone and all fresh and tasty.
Restaurant (100%)
Delicious and beautifully presented
Value for money (100%)
Our suite overlooking the water was superb. Would love to see outlook in sunshine next time.
Service (80%)
Location (100%)
Spotless
100%
written by Alex
2026-01-31
Hermoso hotel, con la mejor ubicación en lucerna, las vistas desde la habitación increíbles
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Room (100%)
La mejor ubicación en lucerna
Cleanliness (100%)
Staf muy amable, tanto en recepción, como en el restaurant y el personal de limpieza
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Excelente habitación, muy cómoda, la vista inmejorable
Service (100%)
Location (100%)
95%
written by Janser
2026-01-30
Best Place to stay in Lucerne
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (60%)
Location (100%)
96%
Anonymous
2026-01-30
Nous connaissons l'établissement et l'apprécions.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Salle de bains quand même un peu exiguë
Service (80%)
Location (100%)
97%
written by Katharina Schläpfer
2026-01-29
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Service (100%)
Location (100%)
96%
written by Nada Makki
2026-01-29
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
90%
written by leblanc dailleux
2026-01-28
Nous venons régulièrement, c'est toujours un plaisir.
more details
Room (100%)
Cleanliness (100%)
Breakfast (80%)
Tarification mal expliquée, uniquement à l'oral. Je n'aurais pas choisi le forfait si j'avais eu la carte entre les mains. Mais très bon produits, et service rapide.
Restaurant (100%)
Value for money (80%)
chambre petite pour deux, pas vraiment de place pour mettre les valises et les sacs. Mais toujours agréable.
Service (80%)
Location (100%)
83%
Anonymous
2026-01-28
Sehr schönes Hotel, für Geschäftsreisen bzw. nur für Übernachtungen zu teuer. Für privaten Anlass sehr gediegen, man muss Gesamtpacket nutzen.
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Room (100%)
Lage direkt an der Reuss
Cleanliness (100%)
Breakfast (60%)
exklusives Frühstück, Preis eher hoch
Restaurant (100%)
Value for money (80%)
Gewünscht Dusche anstelle Badewannen-Dusche
Service (60%)
stolzer Preis für ein eher kleines Zimmer
Location (100%)
97%
written by Gsell
2026-01-27
À refaire
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Top!
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
97%
Anonymous
2026-01-27
Eine Hotelperle in Bestlage mitten in Luzern mit ausgezeichnetem Service, köstlichen Speisen und einem außergewöhnlich freundlichen und gut qualifiziertem Personal.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
96%
written by Craig Edwards
2026-01-27
Lovely hotel, in a great location. Will definitely stay there again one day
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
100%
written by Ingrid & Markus
2026-01-27
Seit vielen Jahren kommen wir immer wieder ins Balance und es ist immer eine Freude in diesem Haus zu sein. Es hat eine gute Ambiance, strahlt eine innere Schönheit aus und vor allem ist das ganze Personal perfekt. Freundlich, hilfsbereit, zuvorkommend. Wir kommen immer wieder.
more details
Room (100%)
Top Lage in der Stadt Luzern.
Cleanliness (100%)
Seit vielen Jahren sind die Angestellten immer ein Highlight im Balance. Alle perfekt freundlich und zuvorkommend. Alles wird gemacht, dass sich der Gast gut fühlt.
Breakfast (100%)
Restaurant (100%)
Sehr schöne Bar mit gutem Service.
Value for money (100%)
Schönes Zimmer mit allem was es braucht um zu geniessen.
Service (100%)
Location (100%)
Alles immer sehr sauber.
100%
Anonymous
2026-01-27
Fuer uns perfekt
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Wenn wir in Luzern kommen ist Hotel Des Balances unser Ziel. Hotel , Service und Personal sind perfekt.
Service (100%)
Location (100%)
97%
Anonymous
2026-01-27
Es gefällt uns bei ihnen
more details
Room (100%)
Altstadt, an der Reuss
Cleanliness (100%)
Sehr freundliches Personal
Breakfast (100%)
R
Restaurant (100%)
Gutes Essen
Value for money (100%)
Sehr sauber.
Service (80%)
Location (100%)
80%
Anonymous
2026-01-27
more details
Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (60%)
Location (80%)
100%
written by Raoul Oberson
2026-01-26
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
100%
Anonymous
2026-01-26
more details
Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
97%
Anonymous
2026-01-26
It was a very nice hotel with good location, I would like to return back when I'm in Luzern
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
It wasn't a suit size as we expected but, except for that it was very good.
Service (100%)
Location (100%)
96%
Anonymous
2026-01-26
Sehr guter Eindruck. Hervorzuheben ist der Barkeeper (der langjährige Mitarbeiter). Er sieht alles, ist sehr freundlich und arbeitet sehr speditiv. Es ist eine wahre Freude ihm bei der Arbeit zuzuschauen. Er liebt seine Arbeit.
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
94%
Anonymous
2026-01-26
more details
Room (100%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
100%
Anonymous
2026-01-26
Our experience at this wonderful hotel was amazing! It was our first stop after a long travel day, and we truly could not have asked for anything else. The hotel itself was gorgeous and charming, the location was perfect within walking distance to everything we wanted to do, and the staff was beyond great. They were all so kind, willing to do whatever we needed, and very responsive. We had a wonderful experience at this hotel and would most definitely stay here again anytime!
more details
Room (100%)
Perfect location! Easy to walk to everywhere we needed to go.
Cleanliness (100%)
Top notch staff! Everyone was beyond kind and we loved every aspect!
Breakfast (100%)
Really good.
Restaurant (100%)
Really good!
Value for money (100%)
Our room was beautiful, very clean, and had everything we needed. We love the fact that there was an ice machine right outside our room. For those of us from the states, we really appreciate this.
Service (100%)
Great experience from beginning to end.
Location (100%)
Very clean!
92%
written by Pavel
2026-01-25
A very cozy and pleasant hotel. I really liked that before our arrival, the staff explained in detail how to best get there by car. This was very helpful.
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Room (60%)
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Location (100%)
It was clear to us that the room was being cleaned by two people. One day, the bed linen was always neatly made, the nightgown neatly folded. Another day, the bed linen was always simply changed and lay on the bed, the nightgown lay next to it on the table, and one day it even fell on the floor.
100%
written by van Grevenstein
2026-01-24
Zentral, aber dennoch ruhig, schönes historisches Ambiente. Sehr saubere Zimmer, höfliches und äusserst zuvorkommendes Personal. Wunderbares Restaurant und hervorragendes Frühstück - das beste Angebot, das wir bis jetzt gesehen haben.
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Room (100%)
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Breakfast (100%)
Das beste Frühstück, das wir bisher in einem Hotel hatten!
Restaurant (100%)
Schade, dass man bei der Reservierung nicht zwischen dem "eigentlichen" Restaurant und der Bar wählen konnte. Die Atmosphäre in der Bar ist einfach eine andere. Dennoch: Die Mitarbeiter waren sehr freundlich, wir durften auch den Platz wechseln, weil es am Fenster zu kalt war (Luftzug). Das Essen war 1A und wir kommen sehr gerne wieder.
Value for money (100%)
Service (100%)
Location (100%)
100%
Anonymous
2026-01-24
Sehr geehrte Damen und Herren, wir kommen seit Jahren während des Klavierfestivals zu Ihnen ins Balance fürs Essen und Schlafen. Das sollte hoffentlich eine genügende Bestätigung sein, dass wir sehr zufrieden sind mit Ihren Leistungen? Viele herzliche Grüsse Elisabetta Buetti
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97%
written by Barbara
2026-01-23
Sehr angenehmer Aufenthalt. Wir kommen gerne wieder!
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Restaurant (100%)
Value for money (100%)
Schöne Einrichtung, toller Blick auf den Fluss
Service (80%)
Location (100%)
92%
Anonymous
2026-01-23
Sehr gepflegt, grosses Frühstücksbuffet
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Service (60%)
Location (80%)
100%
written by Celso Arrais
2026-01-22
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96%
Anonymous
2026-01-22
We had a very nice stay from check in to check out. The room was beautiful and clean, it was cleaned everyday, and even a turn down service in the evenings. There was plenty of coffee in the room and endless water and ice. The bed was comfortable and plenty of pillows. We had a beautiful view from the balcony. We had a wonderful stay. No complaints!
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Room (100%)
Very walkable location
Cleanliness (100%)
Everyone was very nice.
Breakfast (100%)
Nice atmosphere in bar with friendly servers
Restaurant (100%)
Value for money (100%)
A beautiful room with a beautiful view. Comfortable bed, nice shower and plenty of coffee and water. Very clean .
Service (80%)
Location (100%)
Everything was clean, the room, halls, common areas....
93%
written by Jean-David Barraud
2026-01-21
Très agréable
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Room (80%)
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96%
Anonymous
2026-01-21
Une halte élégante et gourmande à Lucerne
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Room (100%)
Parfait pour un court séjour touristique à Lucerne
Cleanliness (100%)
Breakfast (80%)
Service un petit peu évasif. Pas mal d'aller et venues derrière le bar mais parfois pas simple de savoir qui est responsable des hôtes au bar
Restaurant (100%)
Value for money (100%)
Jolie, confortable, jolie vue, attention aux détails
Service (100%)
Location (100%)
97%
written by Dieter Baalss
2026-01-21
Das Hotel liegt sehr günstig gegenüber der Jesuitenkirche. Von den Zimmern mit Blick zur Reuss sieht man u.a. die Kapellbrücke, den Wasserturm und den Luzerner Hausberg Pilatus. Es gibt eine gut gefüllte Minibar. Das Frühstücksbüfett ist sehr gut und reichhaltig. Insbesondere während des Lichtfestivals im Januar bin ich immer wieder gern zu Gast.
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90%
Anonymous
2026-01-21
Sehr gepflegt, gutes Preis Leistungs Verhältnis. Edel eingerichtet.
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Room (80%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Sauber, gepflegt, gut ausgestattet
Service (100%)
Location (80%)
97%
Anonymous
2026-01-20
Love your hotel and the staff - Will be back????
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Service (80%)
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100%
written by Hämmerli
2026-01-20
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82%
Anonymous
2026-01-20
Sehr gut!
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Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (80%)
Location (100%)
100%
Anonymous
2026-01-20
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Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
100%
Anonymous
2026-01-20
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Breakfast (80%)
Restaurant (80%)
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100%
written by Zana Marovic
2026-01-20
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100%
written by Shlomo Angel
2026-01-20
We keep going back!
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Room (100%)
Excellent location. Walking distance from the concert hall.
Cleanliness (100%)
Lovely staff. Patrick at the bar is a sweetheart.
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Clean. Fantastic view. Nice verandah.
Service (100%)
Very reasonable.
Location (100%)
Perfect.
94%
Anonymous
2026-01-19
Sehr schönes und sauberes Hotel an zentraler Lage. Essen war sehr gut und Bar gemütlich.
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Room (100%)
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Breakfast (100%)
Essen war sehr gut.
Restaurant (100%)
Value for money (80%)
Schönes und sauberes Zimmer
Service (80%)
Location (100%)
Alles sehr sauber, top.
91%
Anonymous
2026-01-19
Zuerst waren wir sehr enttäuscht, da wir das Zimmer mit Reussblick und Balkon gebucht haben und auch bezahlt haben. Als wir aufs Zimmer kamen, war vor dem Balkon ein Gerüst und Plastikfolie darüber. Kein Blick auf die Reuss, auch nicht auf die Jesuitenkirche gegenüber, dabei war das Lichtfest. Doch nach einem Gespräch an der Reception durften wir in den zweiten Stock wechseln. Wir hatten zwar keinen Balkon mehr, doch freie Sicht aus dem Fenster, ein Kompromis unsererseits.
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Room (80%)
Sehr schnell vom Bahnhof her erreichbar und zentral gelegen. Sehr ruhig.
Cleanliness (100%)
Breakfast (100%)
War sehr gut, sehr freundliche Bedienung!
Restaurant (100%)
Welcome Drink war ein toller Start in unser Wochenende
Value for money (80%)
Service (80%)
Location (100%)
100%
Anonymous
2026-01-19
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100%
Anonymous
2026-01-19
Ich war gerne Gast. Kann ich nur empfehlen.
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Room (100%)
Könnte auch sehr Negativ sein - da zu dieser Zeit das Baugerüst genau vor den Fenster war.
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (100%)
Kann nicht richtig beantwortet werden - die Firma übernahm die Kosten
Location (100%)
88%
Anonymous
2026-01-19
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Cleanliness (80%)
Breakfast (100%)
Restaurant (80%)
Value for money (80%)
Service (80%)
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83%
written by Vogel Bernhard
2026-01-18
Gut. Wasserdruck im 4.Stock etwas unbefriedigend. Zudem dauert es sehr lange bis warmes Wasser kommt im Badezimmer
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Room (80%)
Top
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Etwas enge Platzverhältnisse
Service (60%)
Location (100%)
83%
Anonymous
2026-01-18
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Room (80%)
Cleanliness (80%)
Breakfast (100%)
Restaurant (80%)
Value for money (80%)
En el baño se siente un olor muy feo de las cañerias.
Service (80%)
Location (80%)
Deben revisar las cañerias.
96%
Anonymous
2026-01-18
Très bonne
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96%
written by Barbara Russell
2026-01-16
Beautiful! Perfect location, the room was comfortable, with wonderful views and great amenities. The staff was friendly, warm and very helpful
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Restaurant (80%)
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100%
written by Yann Meuterlos
2026-01-15
Très bonne expérience, nous n'hésiterons pas à revenir!
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Room (100%)
Excellent, dans le meilleur quartier de Lucerne
Cleanliness (100%)
Excellent! très haut niveau d'Hospitality
Breakfast (100%)
Très joli buffet, large choix et rapport qualité-prix très bien
Restaurant (80%)
Value for money (100%)
Très bien agencée et très confortable
Service (100%)
Très bon
Location (100%)
TOP ! Bravo aux équipes Houskeeping
88%
written by Marie Lee
2026-01-14
Except for the room size we were very happy with the hotel. It's location was superb and we had a river view which was beautiful. The nightly chocolates were so much appreciated as was the in-room coffee selection. Beds were comfortable.
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Room (100%)
Cleanliness (100%)
They were very helpful and kind
Breakfast (100%)
Restaurant (80%)
Value for money (40%)
it was very small for two people and luggage
Service (100%)
Location (100%)
100%
Anonymous
2026-01-14
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Restaurant (80%)
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100%
written by JOSE CLECIO BARBOSA
2026-01-13
Otima
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Room (100%)
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Restaurant (80%)
Value for money (100%)
Service (100%)
OK
Location (100%)
94%
Anonymous
2026-01-13
Wirklich sehr nett und freundlich, allgemein ein sehr schönes Hotel.
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Value for money (60%)
Das Zimmer ist wunderschön, leider hatten wir immer wieder ein hörbares, teils unangenehmes drönen im Zimmer. Wahrscheinlich kommt das daher das das Zimmer diirkt über der Loung ist, wo immer Musik gelaufen ist.
Service (100%)
Location (100%)
71%
Anonymous
2026-01-13
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Room (80%)
Cleanliness (60%)
Breakfast (60%)
Restaurant (40%)
Better service and cocktails.
Value for money (80%)
Service (80%)
Location (100%)
100%
written by Collaud
2026-01-13
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97%
Anonymous
2026-01-12
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Room (100%)
kurzer Weg in die Altstadt, zum Bahnhof und ins KKL
Cleanliness (100%)
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
88%
written by Markus Vonarburg
2026-01-12
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Room (80%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (100%)
Service (80%)
Location (100%)
100%
written by James Eaton
2026-01-12
Very pleasant stay no complaints at all
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Restaurant (80%)
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88%
written by Moriggi Laurence et Jacques
2026-01-11
Très bonne expérience, toujours bien accueilli et magnifique hôtel parfaitement situé. Assez cher, certes, mais c'était aussi durant la période du marché de Noël et l'endroit est un centre d'intérêt touristique bien reconnu.
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Room (100%)
Superbe endroit, tout près de tout et calme.
Cleanliness (100%)
Bon accueil, comme toujours.
Breakfast (60%)
Excellent repas avec un service aimable au début, puis bien de la difficulté pour avoir une seconde bouteille d'eau, malgré notre demande et ensuite nos signes puisque cela avait été oublié. 15 minutes juste pour une bouteille d'eau, cela a été un petit peu ennuyeux.
Restaurant (100%)
Très bon service et merci pour le cocktail de bienvenue.
Value for money (100%)
Très belle chambre, la même que la dernière fois (304). Nous avions aussi eu une fois la 303, avec le petit balcon : c'était encore mieux.
Service (60%)
Tout de même assez cher (700 CHF la 1ère nuit et 550 CHF la seconde), sans le petit déjeuner. A ce prix, il pourrait être inclus.
Location (100%)
Parfaitement propre.
100%
Anonymous
2026-01-11
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Room (100%)
Yes
Cleanliness (100%)
Yes
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Excellent!
Service (100%)
Yes
Location (100%)
Yes
97%
Anonymous
2026-01-10
Perfeita
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Room (100%)
Cleanliness (100%)
Perfeito atendimento
Breakfast (100%)
Ótimo
Restaurant (100%)
Otimo
Value for money (100%)
Tudo perfeito quartos de frente para o Rio são grandes e limpos.
Service (80%)
Location (100%)
90%
written by Wörner
2026-01-10
angenehm, offen, einladend - sehr schöne Lage
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Breakfast (100%)
Restaurant (80%)
Value for money (80%)
Kofferablage fehlt.
Service (80%)
Location (80%)
97%
Anonymous
2026-01-10
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Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (100%)
Location (100%)
100%
written by Taciana Machado
2026-01-09
Wonderful!!!!
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97%
Anonymous
2026-01-09
We loved our stay everything exceeded our expectations
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Restaurant (100%)
Value for money (80%)
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100%
Anonymous
2026-01-08
As always, the staff were excellent, warm and welcoming. I love the turndown service provided here. The location is fantastic. The restaurant is always a highlight each time we visit
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95%
Anonymous
2026-01-08
Great!
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Breakfast (80%)
Restaurant (80%)
Value for money (100%)
Fantastic view of the city and lake, especially at night with the bridges and buildings all lit up!
Service (100%)
Location (100%)
97%
written by Roland Sucher
2026-01-08
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Breakfast (100%)
Restaurant (100%)
Das Silvestermenu war wieder sehr gut, auch die vegetarische Variante.
Value for money (100%)
Service (80%)
Location (100%)
92%
written by Verena & Alfons Heimgartner
2026-01-08
Sehr Angenehm dank Ihres zuvorkommenden Personals
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Value for money (100%)
Service (60%)
Location (100%)
90%
Anonymous
2026-01-08
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Breakfast (80%)
Restaurant (100%)
Value for money (80%)
Service (80%)
Location (100%)
95%
written by Maianti
2026-01-07
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Room (100%)
bellissima vista sul fiume
Cleanliness (100%)
Breakfast (80%)
personale gentilissimo e professionale. Buffet non ricchissimo ma Comunque molto buono.
Restaurant (100%)
Personale super professionale e attento. Piatti molto ricercati e squisiti
Value for money (100%)
Service (80%)
Location (100%)
87%
written by Gattuccio Gaspare & Petkova Petya, camera 205
2026-01-07
Tutto perfetto tranne il letto che non era per niente comodo. Materassi silgoli anziché matrimoniali molto usurati e non si è dormito bene. Su un letto matrimoniale si usa un materasso matrimoniale. Non si può mettere sue materassi singoli. Perdete di affidabilità. Una struttura bella come la Vostra non può usare due materassi singoli su un letto matrimoniale. Questo si vede su strutture a 2 stelle! Voi ne avete 4
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Room (80%)
Posizione eccellente.
Cleanliness (100%)
Tutti disponibili, educati e professionali. Complimenti!
Breakfast (100%)
Ottimo cibo e varietà
Restaurant (100%)
Personale molto disponibile, estremamente educato e complimenti alla Vostra Noemi. Brava e professionale!
Value for money (80%)
Camera spartana. Visto la bellezza della struttura le camere potrebbero essere più belle sul tipo di arredi. Il letto non è stato di nostro gradimento poiché il materasso (due singoli) erano sfondati e si è dormito molto male. Abbiamo segnalato il problema ma non si è risolto. Avete invertito testa / piedi i materassi ma non è questa la soluzione. Ci vogliono materassi nuovi.
Service (60%)
Visto i prezzi mi aspettavo una camera più confortevole. Il letto lascia molto a desiderare.
Location (100%)
Potete fare meglio.
97%
Anonymous
2026-01-07
Ein wunderschönes Haus in dem man sich wohl fühlt
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Service (80%)
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100%
written by wendy liu
2026-01-07
excellent
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Service (100%)
Location (100%)
70%
written by RIDEAU
2026-01-06
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Room (80%)
Cleanliness (80%)
Breakfast (80%)
Restaurant (100%)
Value for money (40%)
Chambre petite
Service (60%)
Location (80%)
85%
written by Grehn
2026-01-06
Sehr netter Service und top Lage. Eine Renovierung der Zimmer wäre aber angebracht
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Room (80%)
Cleanliness (100%)
Breakfast (80%)
Restaurant (80%)
Value for money (60%)
Zimmer in die Jahre gekommen, schmutzige Wände, sehr klein für eine Junior Suite
Service (80%)
Location (100%)
88%
Anonymous
2026-01-06
Óptima localização Quarto muito simpático mas não amplo Empregados muito atenciosos Recomendo !
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Breakfast (80%)
Restaurant (80%)
Value for money (80%)
Service (60%)
Location (100%)
96%
Anonymous
2026-01-05
Magical
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Breakfast (100%)
Restaurant (80%)
Value for money (100%)
Service (80%)
Location (100%)
100%
Anonymous
2026-01-05
Le meilleur hôtel que j'ai fait. BRAVO
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Beaucoup de choix, la propreté,service parfait
Restaurant (100%)
Aimable et rapide
Value for money (100%)
La chambre,le service, le cadre , l'emplacement, le bar et le restaurant. Le personnel parle français sont rapide et très aimable. Bravo un très grand hotel je te reviendrai...
Service (100%)
Location (100%)
97%
Anonymous
2026-01-05
Déjà le 3eme séjour dans cet hôtel. Personnel parfait, chambre très confortable. Rien à dire de plus, tout était parfait.
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Breakfast (80%)
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Service (100%)
Location (100%)
96%
written by Markus Fischer
2026-01-04
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Cleanliness (100%)
Breakfast (80%)
Restaurant (100%)
Value for money (100%)
Service (80%)
Location (100%)
62%
Anonymous
2026-01-04
No comment
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Room (80%)
Cleanliness (40%)
Breakfast (60%)
Restaurant (60%)
Value for money (80%)
Service (40%)
Location (80%)
97%
Anonymous
2026-01-04
siehe oben
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Room (100%)
Cleanliness (100%)
Breakfast (100%)
Sehr freundliche Mitarbeiter sehr aufmerksame Auswahl von Köstlichkeiten
Restaurant (100%)
Sehr freundliches Personal. Sehr gute Küche . Gute Weine.
Value for money (100%)
Zimmer ist sehr schön, das Bad leider etwas in die Jahre gekommen.
Service (80%)
Problem ist das Bad.
Location (100%)
93%
written by Christopher Burgess
2026-01-04
Superb
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Room (100%)
Cleanliness (100%)
Super helpful team
Breakfast (100%)
Restaurant (100%)
Value for money (80%)
Of course the room was small, but everything worked and the team that serviced the room was impeccable
Service (80%)
Location (100%)
100%
written by Alfredo
2026-01-03
Everything was terrific!
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Room (100%)
Cleanliness (100%)
LOVED EVERYBODY!!!! Diana is elite!!!
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Excellent overall. Beautiful view, the works!
Service (100%)
Location (100%)
92%
written by J. L. Barloon
2026-01-03
The location is great. The staff was very friendly and helpful, and the bar was quite nice.
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Service (80%)
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88%
Anonymous
2026-01-02
Situation idéale et accueil chaleureux et professionnel
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Room (100%)
Situation idéale
Cleanliness (100%)
Réception et restaurant
Breakfast (80%)
Manque les œufs
Restaurant (100%)
Excellent
Value for money (80%)
Service (60%)
Le tarif de notre chambre no 100 est trop élevé en comparaison des prix payés pour un hôtel 5* au Tessin les deux jours précédent notre venue chez vous.
Location (100%)
100%
Anonymous
2026-01-01
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100%
written by Sanath A.
2026-01-01
Overall, a great experience and I would strongly recommend this hotel to friends and family.
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Room (100%)
Located in old town, close to motorway, right on lake, excellent location
Cleanliness (100%)
Staff deserve a perfect 10!! Some of the best hotel staff I have seen in my years of travelling
Breakfast (100%)
Restaurant (100%)
Value for money (100%)
Room was clean and the service was prompt
Service (100%)
Great place to stay and is very budget friendly!!
Location (100%)
Very clean hotel, rooms were also very clean, daily room service was excellent