Reviews
The satisfaction of our guests finds expression in their ratings.
14629 guests across 14 portals have rated their stays at the Hotel des Balances – giving a guest satisfaction rate of 92%.
We're naturally delighted and duly grateful!
Categories
Room (90%)
Location (97%)
Cleanliness (96%)
Service (96%)
Price (85%)
Breakfast (89%)
Restaurant (92%)
Bar (93%)
Conference / Banquet (89%)
Portals
Customer Alliance
(10844 Reviews)
Booking.com
(1452 Reviews)
Hotelreservierung.de
(1 Reviews)
written by Glenn White
2024-11-27
Absolutely fantastic hotel. Location, staff, room, facilities, food and service were second to none. I would go to beautiful Lucerne just for the pleasure of staying at Hotel des Balances. I couldn't recommend more highly.
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written by Osama
2024-11-27
Had an amazing stay and no doubt if visited again would stay here.
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Anonymous
2024-11-27
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written by Peter from Chicago
2024-11-26
I thought the 2.5 days we spent in Luzern was the height of our trip which included a Viking river cruise.
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written by Kara List
2024-11-26
Beautiful room, great location, charge too much for breakfast
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written by Lynn Knight
2024-11-26
Your hotel was a perfect choice for us based on the location. The staff were very attentive and welcomed us warmly.
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Anonymous
2024-11-25
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Anonymous
2024-11-25
sehr sympathisches Hotel, welches ich gerne weiterempfehle
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written by Ivan Cervellin e Sonia Canal
2024-11-25
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Anonymous
2024-11-25
Wonderfull. Really nice and polite stuff
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Anonymous
2024-11-25
Grundsätzlich zufrieden; das Haus hat viel Ambiente und das Personal ist freundlich.
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Anonymous
2024-11-24
Excellent
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Anonymous
2024-11-24
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Anonymous
2024-11-24
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Anonymous
2024-11-24
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Anonymous
2024-11-23
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written by Julie Randall
2024-11-23
Fabulous
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Anonymous
2024-11-23
Fantastic
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written by J. Kühne
2024-11-22
Sehr stilvolles Haus mit hoher Qualität in Unterkunft und Restaurant
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Anonymous
2024-11-22
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Anonymous
2024-11-22
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Anonymous
2024-11-22
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Anonymous
2024-11-21
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Anonymous
2024-11-20
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written by März
2024-11-20
Sehr gute Location.
Alles top!!
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written by Marame Gueye
2024-11-19
Excellent séjour. Merci à toute lâéquipe pour votre professionnalisme et vos marques dâattention pour lâanniversaire de mon mari.
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Anonymous
2024-11-19
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written by Evi Kampantai
2024-11-19
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Anonymous
2024-11-19
Très satisfaisante nous avons eu beaucoup de plaisir à passer malheureusement quâun week-end à Luzern mais reviendrons avec plaisir découvrir les autres facettes de cette très belle ville
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written by A C
2024-11-19
Excellent stay in a great location in Lucern.
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written by Delphine
2024-11-19
Hôtel familial, indépendant, très confortable et très bien placé
Les caramels, petits chocolats et café/thé sont très appréciés
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written by Amor & Yoly Japitana
2024-11-19
Staff was friendly, helpful and ready to answer questions and concerns. Very reassuring for tourists like us.
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Anonymous
2024-11-18
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Anonymous
2024-11-18
Es war rundum ein wunderschöner Aufenthalt mit Besuch des KKL am Freitag
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written by Heiko Siebert
2024-11-18
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written by Lang
2024-11-18
Sehr schön gelegenes Hotel. Sehr zuvorkommendes, freundliches Personal. Top Restaurant. Kurz: Ein Hotel um sich rundum wohl zu fühlen.
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written by A Singer
2024-11-17
I was very pleased with the hotel.
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Anonymous
2024-11-17
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Anonymous
2024-11-17
I loved the location and staff was amazing. Beds were very comfortable this was my second stay at your hotel.
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Anonymous
2024-11-17
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written by Maura
2024-11-16
This is an older hotel but very comfortable, clean and you can't beat the location. A great value for a property right on the river. Our room looked exactly like what I saw online which is not always the case. The hotel has an efficient app that you can use for any requests. The in room coffee/tea selection was very good, and the staff made sure the coffee/tea maker always had water in it so just one more thing a guest does not have to worry about. The room is serviced everyday with an evening turn down. I think the attention to small details is what can make or break an experience and Hotel Balances does a great job with the small details.
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written by Michael Van Buskirk
2024-11-16
One of our top 3!
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Anonymous
2024-11-14
Wonderful
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written by Paolo
2024-11-14
Alles bestens. Danke
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written by Mustafa Bilgin
2024-11-14
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Anonymous
2024-11-13
Très satisfaits de cette adresse. On se sent comme à la maison
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Anonymous
2024-11-13
Great location and lovely hotel
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written by Flammer
2024-11-13
Wenn Luzern
Dann des Balances????????????
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Anonymous
2024-11-13
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Anonymous
2024-11-12
Siehe Bemerkungen oben
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Anonymous
2024-11-12
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written by Mona
2024-11-12
Wir hatten einen schönen Aufenthalt und es hat uns an nichts gefehlt.
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written by Christoph Benz
2024-11-11
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Anonymous
2024-11-11
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written by Grabher R.
2024-11-11
Sehr gut. Lage top, Freundlichkeit super,
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Anonymous
2024-11-10
We found it very easy to get anywhere from the hotel.
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Anonymous
2024-11-10
Exceeded expectations. All staff very helpful and friendly.
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written by Carol p
2024-11-10
Very pleasant stay, wish we could have been there more than one night. Lovely hotel with a lot of nice touches without being pretentious.
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Anonymous
2024-11-10
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written by Locher, Basel
2024-11-09
Angenehm, etwas stark parfümiert, bei den Liften wartet man etwas lange.
Tolle Lage, ruhig.
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written by Reinhold Steinmaurer
2024-11-09
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Anonymous
2024-11-09
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written by Flühmann Katharina
2024-11-09
Wir waren rundum begeistert und zufrieden.
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Anonymous
2024-11-08
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written by Marcel
2024-11-08
Sehr freundlich und sauber
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written by Zimmer 111
2024-11-07
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written by Nicole Iten
2024-11-06
Wir waren sehr zufrieden und konnten unsere Auszeit richtig geniessen.
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written by S. Purrone
2024-11-06
Thoroughly enjoyed our stay and looking forward to returning in the future.
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Anonymous
2024-11-06
perfekt
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Anonymous
2024-11-06
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written by Lothar Hitzges
2024-11-06
Ein langes erholsames Wellness-Wochenende Ende Oktober, Anfang November. Leider blieb der Blick auf den Pilatus wegen Nebel versagt. Trotzdem haben Luzern, besonders die Altstadt und das Umland einiges zu bieten.
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written by Marlene Mackenzie
2024-11-05
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Anonymous
2024-11-05
Très bien
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written by Salokat -Oprecht
2024-11-05
Sehr freundliches und entgegenkommendes Personal.
Gweburtstagsnachtessen war super.
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Anonymous
2024-11-05
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Anonymous
2024-11-05
Lâhôtel est très bien situé, le personnel est très accueillant et très agréable
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Anonymous
2024-11-05
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written by Reiles Claude
2024-11-05
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written by Melinda Muskopf
2024-11-04
Our overall experience was a 10 out of 10. We would definetly stay here again.
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written by Susan and Brad Margheim
2024-11-04
Lovely hotel, great staff and incredible views!
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written by Schaub Olivia
2024-11-04
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Anonymous
2024-11-04
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written by D. Bicanin
2024-11-04
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Anonymous
2024-11-04
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Anonymous
2024-11-04
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written by Laureen Pada
2024-11-03
Excellent. Would stay again.
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Anonymous
2024-11-03
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Anonymous
2024-11-03
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written by Barak Ben-Arye
2024-11-02
Hotel des Balances is a true gem. It has all necessary amenities, it's luxurious, but still captures that old school ambiance and decor. Great location as well.
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Anonymous
2024-11-02
Wonderful!
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Anonymous
2024-11-02
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written by Khalid Ashour
2024-11-02
Very enjoyable
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written by Andrew Kahr
2024-11-02
Very good apart from some dramatic flaws.
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Anonymous
2024-11-02
Wonderful
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Anonymous
2024-11-02
top
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written by David and Ginny Fabianski
2024-11-01
Lovely atmosphere
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Anonymous
2024-11-01
Overall excellent. Outstanding location, excellent room(s). I would say, though, that our second room was not nearly as comfortable as the suite. I wonder if there is something in between. Since our daughters were staying in the standard room, I didn't worry about it, but I did wonder if there was something in between those two experiences.
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Anonymous
2024-11-01
N'Man fühlt sich sehr gut aufgehoben
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Anonymous
2024-11-01
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Anonymous
2024-10-31
Wunderschönes Hotel and einmaliger Lage.
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